Complaint or suggestion
Write what happened, or your suggestion. If it’s about a salon, choose it, and it goes to the salon first to answer within 3 days. If it’s about TILZA itself, it goes to TILZA’s team. You don’t need to sign in.
Your rights stay yours
You can complain to consumer protection at any time; a complaint here doesn’t stop you.
Ministry of Economy and Tourism
Sharjah Economic Development Department
And your review of the visit stays yours: you write it from your booking’s link within 30 days of it. A complaint doesn’t stop it, and a salon can’t remove a review because of a complaint.